Shipping + Returns

Shipping and handling, both ways are non-refundable.

Generally, return authorization is only accepted for defective merchandise.

Defective merchandise will be replaced for the same style or will be credited back to clients account.

Approved return for Non-defective merchandise is subject to a restocking fee.

All authorized returns must be sent with original hangtags, labels and repacked as received.

Any goods that have been worn or damaged in shipping will not be credited.

Returns, refunds, and company credits are made at the discretion of The Hattery.

All sale items are final.

Shipping Policy: All domestic orders are shipped via USPS Ground unless otherwise specified.

Order processing is approximately 7 to 10 days after time of placed order. This is subject to change depending on the availability of the warehouse.